Your privacy is our priority. This document clearly explains how ibet collects, uses, and protects the personal information of all Malaysian players.
Six data protection principles that ibet upholds every day, without compromise
All data transmitted between your device and ibet's servers is protected using 256-bit SSL encryption – the same technology used by Malaysia's major banks. Your login credentials, eWallet details, and transaction records cannot be intercepted or tampered with in transit.
Ibet has never and will never sell, rent, or share players' personal information with third parties for marketing purposes. Your data is used solely to manage your account and deliver a better ibet experience to you.
Ibet's privacy policy is built to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all our data collection and processing practices align with applicable Malaysian legal requirements.
Ibet players have full rights to access, correct, or request deletion of their personal data. You may also withdraw marketing consent at any time via account settings or by contacting the ibet support team.
Ibet player data is stored in data centres with multiple layers of physical and digital protection – biometric access controls, 24/7 monitoring, and regular backups. Internal access to player data is granted only to staff who genuinely need it.
In the event of any security incident involving player data, ibet is committed to notifying affected players within 72 hours — exceeding the minimum requirements set under Malaysian law.
By registering and using the ibet platform, you agree that your personal information will be collected and processed in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of ibet's services and contact us to close your account.
The ibet Privacy Policy has been crafted to comply with Personal Data Protection Act 2010 (PDPA) Malaysia and all relevant laws currently in force in Malaysia.
Ibet ("we", "platform") values the privacy of every player on our online casino platform. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of personal information you provide to us.
This policy applies to all registered players and visitors of the ibet platform – including all services provided through the ibet-khelo.net website and the ibet mobile app. We encourage you to read this document carefully and to contact us if you have any questions.
Ibet collects various types of personal data depending on how you interact with our platform. Below are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC number | Identity verification & KYC |
| Contact Data | Phone number, email address | Communication & Support |
| Transaction Data | Deposit, withdrawal, and payment method records | Payment Processing |
| Gaming Data | Betting history, win & loss records | Responsible Gaming |
| Technical Data | IP address, device type, web browser | Security & fraud detection |
| Behavioural Data | Platform usage habits, game preferences | Service Improvement |
We only collect data that is strictly necessary for the stated purposes. ibet does not collect sensitive data such as health information or religious beliefs unless you choose to share it voluntarily.
Ibet collects your personal information through several different methods:
Ibet uses your personal data solely for legitimate purposes directly related to delivering our online casino services to you:
Ibet will not use your data for any other purpose without obtaining your consent first.
Ibet does not sell or rent your personal data. However, in the following limited circumstances, we may share data with trusted parties:
Ibet invests heavily in security infrastructure to protect the personal data of all our Malaysian players. The technical and organisational measures we have implemented include:
While we take all reasonable measures, no security system can be guaranteed 100% foolproof. You are also responsible for keeping your ibet account password secure.
The ibet platform uses cookies and similar tracking technologies to enhance your experience. The types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note, however, that disabling essential cookies will affect your ability to log in and play on the ibet platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and ibet's own policies, you have the following rights regarding your personal data:
Ibet retains players' personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required under Malaysian law:
Once the retention period expires, data will be securely deleted or anonymised in accordance with ibet's established procedures.
Ibet pays particular attention to the protection of players' financial data. All transactions processed through Malaysian payment methods are handled to the highest security standards:
Ibet reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or new technologies we adopt.
When there are material changes to ibet's privacy policy, we will:
Your continued use of the ibet platform after any changes take effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding how ibet handles your personal data, please contact our Data Protection Officer (DPO):
We are committed to responding to all privacy-related enquiries within 7 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.